At Zhetysu University n.a. I. Zhansugurov, social work and youth policy are regulated by two key documents approved by the Chair of the Board–Rector on October 14, 2024: the Youth Policy (IRD-ZU-20-01) and the Social Policy (IRD-ZU-13-01).
The purpose of social work is to coordinate university-led social initiatives, foster the civic, patriotic, and national values of individuals, and contribute to the formation of a culturally developed, highly professional, modern, and competitive specialist. It also aims to promote the implementation of the state youth policy and to encourage active participation of students in public life.
Within the framework of social work implementation for first-year students in 2025, the university provided the following support measures:
20 students received free meal vouchers at the university cafeteria;
20 students from socially vulnerable groups were provided with free accommodation in university dormitories;
Approximately 200 million KZT were allocated for social incentives to academic and administrative staff;
About 50 million KZT were allocated for social support of students;
More than 5 million KZT were allocated for the implementation of educational and upbringing activities;
Full support was provided for inclusive education (covering 57 students);
Two sociological surveys were conducted, covering more than 2,000 students;
34 students received a 15% tuition discount;
8 “Kazakhstan Khalkyna” (To the People of Kazakhstan) grants were awarded;
6 university grants were issued, including 3 PhD grants and 5 Ministry of Defense grants;
Comprehensive access was ensured to the sports and wellness facilities (swimming pool, gym, and sports hall), with activities carried out across 10 sports sections.
According to the results of monitoring conducted in the 2024–2025 academic year:
The overall satisfaction level of students and faculty with the university’s operations reached 92.3%;
The level of conditions created for inclusive education amounted to 81.2%;
The satisfaction level of students and staff with the quality of educational services and the university ecosystem was 86%;
The share of students engaged in public activities reached 57.7%;
The share of official document circulation in the state language was 80.9%;
The share of dissertations defended in the state language reached 55%;
Within the framework of the National Values Concept, an ethno-village was established;
As part of the implementation of the social policy, student recreation areas were created.