List of Services of the Center for International Cooperation of Zhetysu University for International Students

  1. Visa and Migration Support
  • Preparation and issuance of official invitations for obtaining a student visa to Kazakhstan.
  • Consultations on visa regime requirements, visa validity periods, and border-crossing rules.
  • Assistance with registration at the local migration service.
  • Support with visa extension or temporary residence permits.
  • Information on the rules of stay for foreign citizens in Kazakhstan (fines, restrictions, responsibilities).
  • Assistance in emergency migration situations (loss of documents, urgent extension requirements).
  1. Administrative and Information Support
  • Preparation of official certificates and letters (on admission, study, confirmation of dormitory residence, for banks, etc.).
  • Consultations on apostille and legalization procedures, recognition of diplomas and certificates.
  • Assistance with obtaining medical insurance, opening a bank account, and receiving an IIN (Individual Identification Number).
  • Provision of information materials about student life at the university and in Taldykorgan city.
  • Assistance in submitting applications and filling out online forms (e.g., for government portals).
  • Ensuring communication with faculty dean’s offices and other administrative units of the university.
  1. Individual Support
  • Assignment of a mentor-curator for each international student to assist with adaptation and solving everyday and academic issues.
  • Individual consultations on study, accommodation, and intercultural communication. Support in emergency situations: medical assistance, loss of documents, emergencies.
  • Organization of personal meetings and consultations with Center staff to discuss arising issues.
  • Accompanying students when contacting state institutions (banks, migration police, medical facilities).
  • Personal notification of students about important changes in university regulations and legislation.
  • Establishing a feedback system: the opportunity to contact Center staff at any time (online and offline).
  • Support for integrating international students into the student community of Zhetysu University (through meetings, mini-trainings, and individual consultations).

Contact Information

Address: 187A Zhansugurov Street

Email: intercenter@zu.edu.kz

Tel.: +7 7282 401019